CapaOne & ISC Consulting Engineers:
ISC Will Always Recommend CapaProducts
A Trusted Collaboration Supporting Daily IT Operations.
I will always recommend CapaSystems. They are indispensable if you, like us, have a complex environment. They deliver, meet all requirements, and then some – but the human factor, where we as customers feel heard, understood, and always experience that the task is handled with care, is truly unique.
ISC Consulting Engineers is a Danish engineering and consulting firm with approximately 330 employees working in construction, civil works, and infrastructure. The IT department consists of six employees who manage around 270 PCs and 250 mobile devices across the organization.
ISC has been a CapaSystems customer since 2012 — a long-term collaboration that, according to Team Lead IT Thomas Dennig, is “no coincidence.”
Business Challenge
Maintaining Control, Security, and Efficiency Across a Mixed Device Landscape
With hundreds of devices and increasing security requirements, ISC needed solutions that ensured consistent updates, controlled administrator rights, and reliable mobile device management. Many of these tasks can require significant manual effort, especially within a complex environment.
After a CIS18 audit, it became clear that ISC would need to intensify work around security tasks and processes.
Thomas highlights that having a partner who understands their system and workflows is essential as demands grow.
The Solution
On-Premise CapaInstaller Combined With CapaOne Cloud Products
Since its early days, ISC has used the on-premise, CapaInstaller, as its Unified Endpoint Management solution. When CapaSystems introduced the first CapaOne cloud products, ISC was among the first to test them and provide input.
Today, several CapaOne services play a central role in daily operations:
- CapaOne Application Manager automatically updates third-party software through workflows
- CapaOne Provision Manager ensures simple and automatic driver updates
- CapaOne Privilege Manager controls privileged administrator rights
- CapaOne Mobile Manager manages and secures mobile devices
The Outcome
Automation, Security, and a Partner That “has Our Back”
CapaOne has reduced the amount of manual maintenance required across ISC’s device environment. Driver and software updates run automatically, privileged rights are controlled through CapaOne Privilege Manager, and mobile devices are managed efficiently through CapaOne Mobile Manager.
But for ISC, the outcome is about more than software. Thomas describes CapaSystems as a partner that repeatedly proves “they have our back,” adding that this support is “invaluable and priceless.” He emphasizes the trusted relationship and the value of working with a supplier that understands their environment and can respond quickly when needed.
After the CIS18 audit, ISC is working even more actively with CapaOne to meet the security requirements that lie ahead.
The Highlights
Key Outcomes for ISC Consulting Engineers
- Daily automated updates of drivers and third-party software
- Controlled and trackable handling of privileged rights
- Mobile device security via CapaOne Mobile Manager
- Tools that support work toward CIS18 security compliance
- A trusted supplier relationship built on understanding, responsiveness, and collaboration
- A partner that “meets all requirements — and then some”
- Support that ISC describes as “invaluable” and “priceless”
CapaOne products used
Application Manager
Simplifies packaging, accelerates deployment, and automates updates for third-party and business applications, resulting in optimal endpoint performance and a fortified security posture.
Explore Application ManagerPrivilege Manager
Enforces least-privilege with policy-based elevation and no standing local admin. Supports process or session elevation using existing Entra ID groups, with logging for governance.
Explore Privilege ManagerProvision Manager
Automates bare-metal OS deployment and driver orchestration in a cloud-native workflow, enabling IT to provision and recover Windows devices from anywhere.
Explore Provision ManagerMobile Manager
Unifies enrollment, configuration, compliance, and app delivery across iOS, iPadOS, and Android. Gives IT clear posture visibility and essential remote actions in one place.
Explore Mobile ManagerHow Does a Six-Person IT Team Manage 270 PCs and 250 Mobile Devices?
Six IT employees cover roughly 270 PCs and 250 mobile devices at ISC Consulting Engineers. Automation carries the recurring load: workflows keep third-party software and drivers current, Privilege Manager holds administrator rights in check, and the mobile half runs through Mobile Manager. That leaves the team its hours for work that needs judgment.
How Does Endpoint Management Support a CIS18 Audit?
After a CIS18 audit, ISC Consulting Engineers intensified its work on security tasks and processes. Automated updates and controlled, trackable handling of privileged rights support that work directly, and the firm now uses CapaOne more actively to meet the requirements ahead.
How Fast Should a Vendor Respond When Endpoint Management Breaks?
A supplier that already knows the environment removes the explaining before the fixing starts. ISC Consulting Engineers has worked with CapaSystems since 2012 and points to responsiveness as a reason the collaboration lasted.
Do You Need a Separate Tool for Mobile Device Management?
ISC Consulting Engineers runs roughly 270 PCs alongside 250 mobile devices — close to an even split — and manages both through CapaOne. Mobile Manager covers the mobile half, so the IT team avoids running a second product alongside the one handling Windows.
Want results like this on your estate?
See CapaOne on your own devices — standalone or alongside Intune. Most teams are up and running in under 30 minutes.