Category: Knowledge Hub

CapaOne Mobile Manager enables organizations to centrally manage iPhones and iPads across both corporate and BYOD environments. This guide explains how to set up iOS device management from the ground up, including the Apple Push Certificate, Apple Business Manager integration, enrollment profiles, and app distribution through VPP. By the end, you will be able to: […]

This article explains how SCEP (Simple Certificate Enrollment Protocol) is used in CapaOne Mobile Manager and how it integrates with customer PKI environments, NDES servers, and advanced Wi-Fi configurations. By the end, you will understand the role of SCEP, what is required for it to work, and common challenges when deploying it on mobile devices. Prerequisites […]

This guide explains how to reenroll an Apple device in CapaOne Mobile Manager. By the end, you will know how to reenroll a device either with or without retaining its previously assigned apps, groups, and configurations. Prerequisites Before re-enrolling a device, ensure you have: Access to the device Access to CapaOne Mobile Manager Configuration / Steps […]

This guide explains how to migrate Apple devices DEP-enrolled, running iOS 16 or higher) from your current MDM solution—such as CapaInstaller or another provider— in CapaOne Mobile Manager. By the end, you will be able to prepare your CapaOne environment, assign devices to the new MDM server in Apple Business Manager, and verify migration of all […]

This guide explains how to enroll iOS devices using Apple’s Device Enrollment Program (DEP) through Apple Business Manager/Apple school manager and link them to an enrollment configuration in CapaOne  Mobile Manager. By the end, you will be able to assign DEP devices to Mobile Manager, synchronize them into the platform, link enrollment profiles, and complete […]

This guide explains how to enable Samsung’s native Phone, Messages, and Settings apps for devices running in Kiosk Mode in CapaOne Mobile Manager. By the end, you will be able to create Google Play app entries that point to Samsung’s native application IDs and make them available inside a Custom Launcher setup. Prerequisites Before proceeding, […]

This guide explains how to create and use a Managed Configuration for a Google Play application on Android devices in CapaOne Mobile Manager. By the end, you will know how to locate an app, edit its Managed Configuration, and link it to endpoints or groups. Prerequisites Before creating a Managed Configuration, ensure you have: Access […]