Author: Rikke Borup

A Municipality with Shared IT Responsibilities Across Departments. Holbæk Municipality manages approximately 5,500 PCs across education, administration, and municipal services. Around 30 IT employees work across Digitalization, Operations, and Support. Regardless of department, the teams use the same system and the same dashboard, enabling a shared understanding of the IT environment. Business Challenge Creating a […]

A Local Media Company with a Small, Efficient IT Team. Folketidende Gruppen is a media and communications company in Lolland-Falster. The organization includes newspaper and magazine production, digital platforms, advertising tasks, and a distribution network. The company has 65 employees supported by an IT department of two people. This setup makes it necessary to maintain […]

This guide explains how to enroll iOS devices using Apple’s Device Enrollment Program (DEP) through Apple Business Manager/Apple school manager and link them to an enrollment configuration in CapaOne  Mobile Manager. By the end, you will be able to assign DEP devices to Mobile Manager, synchronize them into the platform, link enrollment profiles, and complete […]

This guide explains how to enable Samsung’s native Phone, Messages, and Settings apps for devices running in Kiosk Mode in CapaOne Mobile Manager. By the end, you will be able to create Google Play app entries that point to Samsung’s native application IDs and make them available inside a Custom Launcher setup. Prerequisites Before proceeding, […]

This guide explains how to create and use a Managed Configuration for a Google Play application on Android devices in CapaOne Mobile Manager. By the end, you will know how to locate an app, edit its Managed Configuration, and link it to endpoints or groups. Prerequisites Before creating a Managed Configuration, ensure you have: Access […]