CapaOne
A Trusted Collaboration Supporting Daily IT Operations.
ISC Consulting Engineers is a Danish engineering and consulting firm with approximately 330 employees working in construction, civil works, and infrastructure. The IT department consists of six employees who manage around 270 PCs and 250 mobile devices across the organization.
ISC has been a CapaSystems customer since 2012 — a long-term collaboration that, according to Team Lead IT Thomas Dennig, is “no coincidence.”
Business Challenge
Maintaining Control, Security, and Efficiency Across a Mixed Device Landscape
With hundreds of devices and increasing security requirements, ISC needed solutions that ensured consistent updates, controlled administrator rights, and reliable mobile device management. Many of these tasks can require significant manual effort, especially within a complex environment.
After a CIS18 audit, it became clear that ISC would need to intensify work around security tasks and processes.
Thomas highlights that having a partner who understands their system and workflows is essential as demands grow.
The Solution
On-premise CapaInstaller Combined with CapaOne Cloud Products
Since its early days, ISC has used the on-premise, CapaInstaller, as its Unified Endpoint Management solution. When CapaSystems introduced the first CapaOne cloud products, ISC was among the first to test them and provide input.
Today, several CapaOne services play a central role in daily operations:
- CapaOne Application Manager automatically updates third-party software through workflows
- CapaOne Driver Manager ensures simple and automatic driver updates
- CapaOne Privilege Manager controls privileged administrator rights
- CapaOne Mobile Manager manages and secures mobile devices
The Outcome
Automation, Security, and a Partner That “has Our Back”
CapaOne has reduced the amount of manual maintenance required across ISC’s device environment. Driver and software updates run automatically, privileged rights are controlled through CapaOne Privilege Manager, and mobile devices are managed efficiently through CapaOne Mobile Manager.
But for ISC, the outcome is about more than software. Thomas describes CapaSystems as a partner that repeatedly proves “they have our back,” adding that this support is “invaluable and priceless.” He emphasizes the trusted relationship and the value of working with a supplier that understands their environment and can respond quickly when needed.
After the CIS18 audit, ISC is working even more actively with CapaOne to meet the security requirements that lie ahead.
The Highlights
Key Outcomes for ISC Consulting Engineers
- Daily automated updates of drivers and third-party software
- Controlled and trackable handling of privileged rights
- Mobile device security via CapaOne Mobile Manager
- Tools that support work toward CIS18 security compliance
- A trusted supplier relationship built on understanding, responsiveness, and collaboration
- A partner that “meets all requirements — and then some”
- Support that ISC describes as “invaluable” and “priceless”
Client Testimonial
“I will always recommend CapaSystems. They are indispensable if you, like us, have a complex environment. They deliver, meet all requirements, and then some – but the human factor, where we as customers feel heard, understood, and always experience that the task is handled with care, is truly unique.”
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